Privacy Policy for LivingMotions™
Effective Date: 09/25/2024
1. Introduction
LivingMotions™ ("Company," "We," "Our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our services. By accessing or using our services, you agree to this Privacy Policy. Please review it periodically for any updates.
2. Information We Collect
2.1 Personal Information
We collect the following personal information:
- Name: First and last name (only the first name is shared).
- Email Address: Required for account creation and authentication.
- Quiz Responses: Answers to personality-related questions.
- Chat Interactions: Content you provide during chats with AI assistants.
- IP Address: For security and analytical purposes.
2.2 Non-Personal Information
- Browser and Device Information: To optimize user experience.
- Usage Data: Pages visited, time spent, and other analytical data.
3. How We Collect Information
- OAuth Google Sign-In: For secure authentication and collecting basic profile information.
- Personality Quiz: Collects responses to generate personalized Enneagram results.
- Chat Interactions: Data is sent to AI providers (Anthropic or OpenAI) for processing but not stored by us.
- Cookies and Tracking Technologies: For session management and analytics.
4. How We Use Your Information
- Service Delivery: To set up your account and provide personalized services.
- Personalization: To deliver Enneagram results and custom tools for personal growth.
- Communication: To send transactional emails related to your account.
- Improvement: To analyze usage and improve our services.
5. Information Sharing and Disclosure
5.1 Sharing with Third Parties
We may share your information with:
- AI Providers: First name, Enneagram type, and chat content are sent to Anthropic or OpenAI for processing your interactions.
- Service Providers: Such as Google Analytics, Sentry, Supabase, and Netlify for hosting, analytics, and error tracking.
- Legal Requirements: If required by law or to protect our rights and users' safety.
We do not sell or rent your personal information to third parties.
6. Data Storage and Security
- Storage Location: Data is securely stored in the US-West region via Supabase.
- Security Measures: We implement industry-standard security practices, including encryption and access controls.
- Data Retention: We retain your data as long as your account is active or as needed to provide services. You can delete your data at any time from your user profile.
7. User Rights and Choices
7.1 Access and Correction
You can access and update your personal information through your user profile.
7.2 Data Deletion
You can delete your account and all associated data directly from your profile. This action is irreversible.
7.3 Communication Preferences
We only send transactional emails necessary for service delivery. Each email includes an unsubscribe link to opt out of future communications.
8. Cookies and Tracking Technologies
We use cookies to:
- Manage Sessions: Necessary for logging in and maintaining your session.
- Analytics: To understand how you use our services and improve them.
You can disable cookies in your browser settings, but this may affect functionality.
9. Children's Privacy
Our services are intended for users of all ages. However, we comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us to remove it.
10. International Data Transfers
While we primarily serve users in the United States, your information may be transferred to and processed in countries outside your residence. We take appropriate measures to protect your data in compliance with applicable laws.
11. Data Breach Notification
In the unlikely event of a data breach, we will promptly notify affected users via email and provide information on the steps we are taking to address the breach.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or a notice on our website. The "Effective Date" at the top indicates when the policy was last revised.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@livingmotions.com